10 Tips on Building Rapport

Quick Tips on Building Rapport
1. Ask the person questions about themselves.

2. Focus your conversation on what they like or on what concerns them.

3. Find things in common and comment on them.

4. Be open to their opinions.

5. Find common ground with their ideals.

6. Be interested in what they say.

7. Let them know you are listening.

8. Tell them that you are interested in helping them.

9. Compliment them on their insights.

10. Make yourself available to help them in the future.


"When creating a new relationship in person or over the phone, it is important to try and build a bond or friendly relationship based on commonalities, trust, and a sense that you understand and share each other's general concerns. Show them that you want to help them. Make them feel comfortable and they will want to trust you."

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- Will Holmes